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Syrian Post restores parcel routes and expands international services

 

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Syrian Post restores parcel routes and expands international services

Published: 2026/10/12 2:21 PM

Updated: 2026/10/12 2:22 PM

Syrian Post restores parcel routes and expands international services

Syrian Post headquarters in Damascus. File Photo: SANA

Damascus, Oct. 12 (SANA) Syrian Post has resumed parcel deliveries between Syrian provinces and reopened international shipping routes, expanded its network and developed financial and digital services as it seeks to reconnect with customers and overseas markets.

 

The institution opened or reactivated 164 postal outlets over the past year and is preparing to launch international money transfers, Director General Emad al-Din Hamad told SANA.

 

The developments coincide with World Post Day, observed on Oct. 9, as the institution works to restore services disrupted for years and strengthen cooperation with regional and international postal operators.

 

Domestic and international parcel services resume

 

Syrian Post resumed transporting parcels and goods between provinces in May after a suspension of more than 10 years. The service accepts shipments weighing up to 30 kilograms through central postal halls, with plans to extend it gradually to other offices.

 

The institution also rehabilitated the international postal exchange office at Damascus International Airport in cooperation with the Universal Postal Union (UPU), Syrian Airlines and customs authorities, Hamad said.

 

International parcel reception resumed on July 1, and the first incoming parcel from Jordan arrived on July 5. On Oct. 1, the institution launched a service for sending parcels to destinations worldwide through the UPU network.

 

To expand cross-border e-commerce, Syrian Post is working with Qatar Post and Qatar Airways to develop international mail transportation. It is also exploring the CONNECTED platform to facilitate purchases from online marketplaces in Europe and the United States, and has held talks with Turkish Post on connecting Turkish e-commerce platforms with local delivery services.

 

Network expands to serve remote areas

 

The 164 outlets include 111 reactivated locations — 102 offices and nine counters — and 53 new locations, comprising 35 offices and 18 counters, Hamad said.

 

Since March, the institution has expanded mobile offices serving remote towns, sparsely populated areas and locations where services have been temporarily interrupted by technical problems.

 

The mobile units provide services including pension payments, Sham Cash transactions and postal money transfers, reducing the need for residents to travel to fixed offices, he said.

 

Syrian Post has also signed agreements with Syriatel and MTN to provide mobile top-ups and wallet services, and with public universities to offer postal services on campus. Other services include real estate registration statements, banking-card services and criminal record certificates issued in coordination with the Interior Ministry.

 

International money transfers planned

 

Syrian Post provides domestic transfers through more than 300 service points across cities, towns and rural areas. Services include instant transfers, rent payments and delivery of pensions to retirees’ homes for a set fee.

 

Postal Services Director Imad al-Shehadeh said statistical indicators showed growth of 20% this year compared with the same period in 2025, despite 40% to 50% of offices having previously gone out of service and the network’s limited geographical reach. The reported growth measure was not specified.

 

The institution has obtained a Central Bank of Syria license to conduct international money transfers and plans to launch the service first with Saudi Arabia, followed by Qatar, Jordan, the United Arab Emirates, Türkiye, Tunisia, Egypt and Morocco.

 

In August, a Syrian delegation visited Morocco Post in Rabat to discuss cooperation in financial and banking services and took part in a forum on postal supply chains.

 

Regional partnerships and modernization support

Syrian Post has signed cooperation agreements with Jordanian Post and Saudi Post, known as SPL, covering e-commerce, logistics and national addressing services. It has also participated in regional postal meetings and reactivated its membership in the Postal Union for the Mediterranean.

 

The institution received a $346,000 grant from the Quality of Service Fund (QSF) to improve mail transportation, including the purchase of vans and motorcycles to be supplied through the United Nations Development Programme (UNDP).

 

At a Universal Postal Union meeting in Bern in May, Syria secured approval for a waiver of interest on debts accumulated since 2009, totaling about 70,000 Swiss francs.

 

Syrian Post also participated in the Operational Readiness for E-commerce project in Doha in September and established a national e-commerce team for the 2026–2029 Dubai cycle.

 

The restoration of parcel services, expansion of the postal network and development of financial and digital offerings mark a broader effort to rebuild Syria’s postal connections with regional partners and international markets.

 

R.D/MF

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